We loved working with Crystal Kilpatrick. She was my lifesaver when we moved to Austin 2 and 1/2 years ago and she has been my rock as we move on. We have and will continue to refer our friends.
Initially, we were apprehensive entrusting the sale of our home to anyone; however, upon meeting Crystal, we trusted her and immediately knew we were in good hands. She is very professional, experienced, and did an excellent job (and our house sold quickly). She kept us informed and communicated with us on a regular basis. She also negotiated on our behalf and provided us guidance. She assisted us along the way with anything we didn't understand, such as required inspections and information on the HUD form.
Crystal is also our realtor for the house that we are building. Once we outlined our criteria, Crystal was instrumental in finding us the perfect location to build: Reunion Ranch, a new master planned community that we were not aware even existed. She helped us choose our floor plan, the Altessa, her personal favorite, and assisted us at the design center. Crystal has made our home selling and home building experience much more enjoyable and easy-going thanks to her expertise. I would certainly recommend Crystal and her realty expertise to colleagues, friends, and family.
Crystal took such great care from us from the start all the way through the entire process. She clearly found her calling and we couldn't be more grateful to have found her. She was always available to jump on the phone and talk no matter what time of day; early mornings, late nights, you name it, she was there for us, whether by phone, text or email. We could always rely on Crystal to be responsive and easy to get a hold of (very important for us). She is patient and kind, but equally assertive and confident. Her knowledge of the real estate industry helped us feel at ease, especially as first time home buyers. She is trustworthy, honest, and fair. Not to mention she's incredibly sweet and fun to be around...like a friend you've known forever. Crystal made it fun for us and helped us to stay excited amidst the normal anxiety you're bound to feel. I would recommend Crystal Kilpatrick to anyone looking to enter the house buying adventure. She found us our house in less than 3 weeks! Crystal is all pro.